Back Orders Policy
At Gramveda, we strive to provide our customers with the best possible shopping experience. Occasionally, items may become out of stock due to high demand or other factors. In such cases, we offer a backorder service to ensure you can still obtain the product you desire.
1. Back Orders
1.1 Back orders occur when a product is temporarily out of stock but is expected to become available again.
1.2 Gramveda offers customers the option to place back orders for items that are temporarily out of stock.
1.3 Back orders are fulfilled on a first-come, first-served basis. Placing a back order does not guarantee product availability.
1.4 Customers will be informed of the estimated time of restocking for back-ordered items.
2. Placing a Back Order
2.1 Customers may place a back order for out-of-stock items directly on the Gramveda website or by contacting our customer support.
2.2 When placing a back order, customers will be required to provide necessary details such as contact information and payment information.
3. Payment for Back Orders
3.1 The total amount for back-ordered items will be charged to the customer’s payment method at the time of placing the back order.
4. Fulfillment of Back Orders
4.1 Back orders will be fulfilled and shipped to customers as soon as the products become available.
4.2 Customers will receive notifications and tracking information once their back-ordered items are shipped.
5. Cancellation of Back Orders
5.1 Customers can cancel their back orders at any time before the items are shipped.
5.2 To cancel a back order, customers should contact Gramveda’s customer support and provide relevant order details.
6. Refunds for Back Orders
6.1 If Gramveda is unable to fulfill a back order within a reasonable time frame, customers will be provided with a full refund for the back-ordered items.
6.2 Refunds for back orders will be processed to the original payment method used when placing the back order.
7. Contact Information
If you have any questions or require further information about our back orders policy, please contact Gramveda’s customer support here
By placing a back order with Gramveda, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Back Orders Policy. Gramveda reserves the right to make changes or updates to this policy as needed.