FAQ

Once you place the order, the fresh product will be prepared for you from scratch within 24-48 hrs., Then it’ll be dispatched within 24 hrs. and will be delivered to your place within 3-5 working days. Yet we always try to deliver it as early as possible. The delivery time of the order may vary depending upon the location of the customer. To ensure that your order reaches you in the fastest time & in good condition, we only ship through reputed courier agencies.

Please contact us immediately if your package arrives damaged so that we can resolve the issue as quickly as possible.

After your order has been dispatched, we will send you an email with tracking details so you can easily keep track of your package.

At Gramveda, we believe in the power of pure, unadulterated goodness. That's why we say NO to artificial additives, NO to preservatives, and NO to anything that isn't 100% natural. Our commitment? Delivering products made with love and 100% natural, healthy ingredients, straight from nature's bounty.

Why Choose Us?
✅ 100% Natural Goodness: We never compromise on quality. Every product is crafted using nature's finest ingredients, ensuring authenticity in every bite.
✅ Zero Artificial Additives: No chemicals, no fillers – just pure, unaltered flavors to delight your taste buds.
✅ Healthy Eating, Simplified: Embrace a healthier lifestyle effortlessly with our range of pure and fresh food options.
✅ Nourish Your Body: Experience the vitality of nature with every body care product & food product, promoting wellness from within.

Join us in the journey toward healthier living. Rediscover the joy of wholesome, natural flavors. Say YES to a healthier you!

🌱 Sweetness, Naturally.

Concerned about refined sugar in your food? Worry not! At [Your Brand Name], we've embraced the goodness of nature. We NEVER use refined sugar in any of our products. Instead, we opt for the wholesome sweetness of ORGANIC JAGGERY and DATES.

Why Our Sweeteners Stand Out?
✅ Health First: We care about your well-being. That's why we choose natural, unprocessed sweeteners that nurture your body.
✅ Pure Goodness: Experience the authentic taste of nature without any artificial additives, making every bite a guilt-free delight.
✅ Sustainable Choice: By using organic jaggery and dates, we support sustainable farming practices, ensuring a better planet for all.

Discover the Sweet Side of Health: Indulge in our range of delectable treats, sweetened naturally for your enjoyment. From snacks to desserts, we redefine sweetness the healthy way.

Elevate Your Taste, Enhance Your Health!

🌟 Explore Our Sweet Treats

To change your personal information, please log in to your “Gramveda” account and click on the ‘Account Details’ option.

We use your personal information solely for the purpose of processing your order and delivering the products.

Yes, we take the security of your personal information seriously and use industry-standard security measures to protect it.

Please contact us immediately if your package arrives damaged so that we can resolve the issue as quickly as possible.

Yes, you may cancel your order within 12 hours of placing it. To do so, please contact us and we will assist you in canceling your order. If you have already made an online payment, we will initiate a refund which should be processed within 3-5 working days. However, if 12 hours have passed since the order was placed, it cannot be cancelled.

If you wish to return your order, we apologize for any inconvenience, but we do not accept returns for food & Other products. However, if you have any concerns regarding your received order, please do not hesitate to contact us. We will make every effort to address your concerns and provide a satisfactory resolution.

We offer refunds on a case-by-case basis. Please contact us if you have any concerns about your order.

We accept all major credit cards, debit cards, and digital wallets, including UPI and internet banking. Additionally, we also offer Cash on Delivery (COD), although a small charge of ₹60/- applies for Cash on Delivery option. And we use secure payment gateways & trusted online payment platforms, such as Razorpay, to ensure that your payment information is fully protected.

Yes, we use secure payment gateways and trusted online payment platforms, such as Razorpay, to ensure that your payment information is fully protected.

Yes, we will send you an invoice via email after you have placed your order. As part of our commitment to the environment, we support paperless billing and invoicing.